Came home from work, and found water in the bottom of my refrigerator. After checking with friends, who had no recommendations for a service company, I went to Google, and found Magic Touch appliance repair. Gave them a call and they set up a time for the next day. The next morning, the technician called me and confirmed, and gave me a two hour window when he would be there.
He showed up on time, and immediately went to work. I had an idea what was wrong, but being the klutz that I am, I had no idea how to fix it. So I made a point to watch him and he had no objection – and explained what he was doing as he went along. He was quite personable, and obviously knew what he was doing. Withing a half hour it was fixed, and working.
The price was reasonable, especially when you consider he educated me on how to fix it if it ever happens again. So Magic Touch now my appliance repair company.